Window Cleaning Incident In Herefordshire

In a recent incident in Herefordshire, a 15-year-old boy called the police on a window cleaning team, believing they were burglars. The incident took place in Upton-upon-Severn, Worcestershire, where Vince Monte and his colleagues from Squeeky Cleanz were working. When the boy saw them outside his home, he called 999, saying that he thought people were breaking into the property.
The police responded to the call and attended the scene.

After investigating the matter, they confirmed that it was a genuine call, but no further action was taken. The police spokesperson said that the boy did the right thing by calling them and that his mother was reassured and advised not to discourage him from calling in the future.

Sergeant Simon Hallam, of the Upton Safer Neighbourhood team, emphasized the importance of calling the police in such situations. He said that it is always better to be safe than sorry and urged anyone who is in immediate fear for their safety to call the police on 999. He further stated that the police do not view this as a waste of time and that the caller did exactly the right thing.
Mr. Monte, the window cleaner, said that the homeowner had signed up for monthly cleans in March but had continuously cancelled appointments. However, having not had a cancellation message in August and with the homeowner allegedly telling him in July to “do us next time” they were operating in the area, Mr. Monte completed the job a week last Wednesday. On finishing the clean around 11am, Mr. Monte said the homeowner came outside and accused them of leaving her child “petrified” and said the police had been called.

Mr. Monte expressed his frustration at the incident, saying that it was a “complete waste” of police time as they spent 45 minutes doing background checks on him and his employees. He further stated that if someone books a window cleaner, they will come, and it is not rocket science.
​
In conclusion, the incident highlights the importance of being vigilant and calling the police if there is any suspicion of danger or illegal activity. The police have reassured the public that they take all such calls seriously and that it is always better to be safe than sorry. However, it is also important to be mindful of the resources that the police have and avoid wasting them on frivolous matters.

​